Terms and Conditions
These Terms and Conditions govern the relationship between JogPix Casino and any person who registers an account, accesses the platform, or participates in any promotion offered by the casino. By creating an account, players confirm that they have read, understood, and agreed to all terms set out in this document. Players who do not agree with any part of these terms should not proceed with registration.
1. Eligibility
To register and play at JogPix Casino, all of the following conditions must be met:
- The player must be at least 18 years of age
- The player must be located in a jurisdiction where online gambling is permitted
- The player must not be a current employee, contractor, or affiliate of JogPix Casino
- The player must register only one account per household, IP address, and device
- The player must provide accurate, truthful personal information during registration
JogPix Casino reserves the right to request identity verification at any time. Failure to provide satisfactory documentation may result in the suspension of withdrawal access until verification is complete.
2. Account Registration and Security
Players are solely responsible for maintaining the confidentiality of their account credentials. JogPix Casino will not be held liable for losses resulting from unauthorised access caused by a player sharing their login details. If a player suspects that their account has been accessed without authorisation, they must notify the support team immediately via live chat.
Each player may hold only one account. Duplicate accounts will be identified and may result in the forfeiture of all balances and bonuses associated with those accounts.
3. Deposits and Withdrawals
All deposits are processed through secure payment channels. JogPix Casino does not accept cash deposits under any circumstances. Withdrawals will only be processed to the same payment method used to deposit unless otherwise approved by the compliance team.
| Transaction Type | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Deposit (Card) | €10 | €10,000 | Instant |
| Deposit (E-Wallet) | €10 | €15,000 | Instant |
| Deposit (Crypto) | €20 | €50,000 | 10-30 mins |
| Withdrawal (E-Wallet) | €20 | €5,000 | Up to 24 hours |
| Withdrawal (Card) | €20 | €5,000 | 1-3 business days |
| Withdrawal (Bank) | €50 | €10,000 | 2-5 business days |
JogPix Casino reserves the right to request additional verification documents before processing any withdrawal request.
4. Bonus Terms
All bonuses offered by JogPix Casino are subject to the following general conditions unless a specific promotion states otherwise:
- Bonuses are intended for recreational use and not as a guaranteed income source
- Wagering requirements must be met within the stated validity period
- Maximum bet size while a bonus is active is €5 per spin or round
- Bonuses may not be transferred, sold, or exchanged for cash outside of the stated wagering completion process
- JogPix Casino reserves the right to withdraw any bonus if misuse or abuse is detected
- Any player found attempting to exploit bonus offers through multi-accounting or coordinated wagering may have their account closed permanently
5. Responsible Gaming
JogPix Casino is committed to promoting responsible gambling practices across its entire player base. The following tools are available to all registered players:
- Deposit limits – Set caps on daily, weekly, or monthly deposits
- Loss limits – Restrict the maximum amount that can be lost in a defined period
- Session limits – Receive alerts or automatic logouts after a set time
- Cooling-off periods – Take a temporary break from the platform
- Self-exclusion – Block access to the account permanently or for a defined extended period
All responsible gaming requests submitted via live chat are processed immediately. Players seeking help with problem gambling can contact the international helpline at 1-800-522-4700 or email help@gamblinghelpnow.org.
6. Prohibited Activities
The following activities are strictly prohibited on the JogPix platform:
- Fraudulent chargebacks or payment disputes raised in bad faith
- Use of software, bots, or automated tools to gain an unfair advantage
- Collusion with other players in poker or live table games
- Money laundering or use of the platform for any unlawful financial activity
- Providing false personal information during registration or verification
Any account found in breach of these prohibitions will be closed immediately, and all associated funds may be forfeited pending investigation.
7. Intellectual Property
All content on the JogPix Casino platform, including but not limited to graphics, software, trademarks, and written material, is the intellectual property of JogPix Casino or its licensors. Reproduction, distribution, or commercial use of any content without prior written approval is strictly prohibited.
8. Amendments
JogPix Casino reserves the right to update or amend these Terms and Conditions at any time. Continued use of the platform following the publication of updated terms constitutes acceptance of the revised document. Players are encouraged to review this page periodically to remain informed of any changes.
9. Governing Law
These Terms and Conditions are governed by the applicable laws of the jurisdiction under which JogPix Casino holds its operating licence. Any disputes that cannot be resolved through the internal complaints process will be referred to the relevant regulatory authority or approved alternative dispute resolution provider.
For any questions regarding these terms, players may contact the JogPix Casino support team through live chat or by email at any time.